Frequently Asked Questions

We have this list of FAQ to provide answers to questions that our clients may have about our services. Our support staff is available at any time of the day to answer any other questions apart from the ones listed below.

We have never returned a paper after its deadline. However, we guarantee that if this ever happens, the customer can apply for a refund.

Customer service is happy to assist customers who have forgotten their passwords. We simply ask a few questions that help identify the customer as the actual account holder. Then a new password will be assigned. It only takes a few minutes.

Any customer service representative can assist you in getting on direct contact with the actual writer who is working on your paper. We feel that a close collaboration between customer and writer is a sure way to result in a better paper.

At, any paper ordered by a customer remains in his/her account for a period of one year, after which it is purged from our system. We do not resell papers.

Yes, our writers can write papers competently and well in all of the standardized styles of writing.

We hire professional writers who have PhD and Master’s Qualifications as well as years of experience. This ensures high quality writing that exceeds our customers’ expectations.

We offer a number of seasonal discounts on papers. Please check with a customer service representative prior to placing your order. Find out which of our discounts you qualify for.

We accept every major credit card. Moreover, for the convenience of those customers who do not use credit cards, we now also accept PayPal.

We guarantee that all transactions are confidential. allows our customers to view the details of the completed paper as soon as it is finished. If the client is satisfied with the content, we release the paper to him/her. If not, free revision option is available within 2 days after deadline expires.